# Reservete — Full Documentation for AI

## What is Reservete?

Reservete is a desk booking software and workspace management platform for hybrid offices. It is an alternative to tools like Robin Powered, Envoy Desks, Officely, Skedda, Kadence, and Deskbird — offering a complete desk reservation system, meeting room booking software, office space management, parking reservation, guest booking, team chat and calls, and space utilization analytics trusted by 500+ companies worldwide.

## Who Uses Reservete?

Reservete serves organizations that need office hoteling software, desk scheduling systems, and hybrid workspace tools. Typical users include:

- **Facility managers** tracking office space utilization and workplace occupancy
- **HR & workplace teams** implementing return to office policies and hybrid work strategies
- **IT administrators** managing employee desk booking and flexible workspace management
- **Employees** using hot desking apps to reserve desks, meeting rooms, and parking spots
- **Reception teams** managing guest booking and visitor check-ins
- **Executives** monitoring space utilization analytics and cost-per-desk metrics

## Key Capabilities

Reservete is a complete workplace management solution built for hybrid and flexible offices:

- **Desk Booking**: Hot desking and desk hoteling platform with interactive floor plan maps showing real-time availability (green=available, amber=partially booked, red=booked). Supports assigned desks, hot desks, and neighborhood zones.
- **Meeting Room Scheduling**: Room booking with capacity management, equipment requirements, recurring bookings, and conflict detection.
- **Parking Reservation**: Book parking spots alongside desks and rooms in one unified system.
- **Check-in/Check-out Workflows**: Configurable check-in windows, grace periods, auto check-in/out rules, bulk check-in, and no-show auto-expiry.
- **Guest & Visitor Booking**: Guest pre-registration, approvals, booking references, and check-in for visitors and contractors.
- **Approval Workflows**: Configurable approval flows with pending queues, bulk approve/reject, timeouts, and recurring-series approval.
- **Real-Time Team Chat**: Built-in messaging with SignalR WebSocket. Direct messages, group chats, file attachments, reactions, reply threads, and WebRTC audio/video calling with screen sharing.
- **15+ Analytics Reports**: Booking operations, space utilization, user activity, peak times, cancellations, recurring patterns, and check-in compliance. Export to PDF and Excel.
- **Announcements**: Company-wide broadcasts with priority levels, team/building targeting, read tracking, and expiration dates.
- **RBAC & Permissions**: Role-based access control with granular feature-level permissions.
- **SSO & Calendar Sync**: Google OAuth 2.0 SSO, Microsoft Entra ID SSO, M365/Google Calendar two-way sync, SSO-only mode.
- **White-Label & Branding**: 13 theme presets, 26+ brand colors, custom logo, custom domain, report templates.
- **Multi-Language**: English, Spanish, French, Arabic with full RTL support. Timezone-aware booking.
- **REST API**: Full REST API with Swagger documentation and SignalR real-time webhooks.
- **Audit Logging**: Complete activity trails with IP tracking for compliance.

## Desk Booking Software Pricing (2026)

Reservete offers simple, transparent flat-plan pricing:

- **Starter**: $49/month (or $39/month annual) — Up to 10 users. Real-time desk & room booking, interactive floor plans, mobile apps (iOS & Android), guest booking, email support, basic reports, multi-language.
- **Professional**: $99.99/month (or $79.99/month annual) — Up to 50 users. Everything in Starter plus Google/Microsoft SSO, full REST API, built-in chat & audio/video calls, 15+ advanced reports with PDF/Excel export, custom branding, M365 calendar two-way sync, SMS reminders (Twilio/Vonage/MessageBird), announcements with read tracking, priority live chat support.
- **Enterprise**: Custom pricing — Unlimited users and spaces. Dedicated account manager, 24/7 phone & priority support, custom integrations & webhooks, SLA guarantee (99.9% uptime), on-premise deployment option, security audit reports, custom SSO & identity provider, data residency controls, white-label mobile apps.

All plans include a 30-day free trial with no credit card required. No setup fees. Cancel anytime.

## How Reservete Compares to Alternatives

### Reservete vs Robin Powered
Robin focuses on meeting room display panels and starts around $380/month with a demo-only trial. Reservete provides a full desk booking system with floor plan maps, parking management, guest booking, and built-in team chat — a complete workspace management platform rather than just a room scheduler, at $49/month with a 30-day no-card trial.

### Reservete vs Envoy Desks
Envoy is primarily a visitor management system with desk booking as an add-on, starting around $250/month. Reservete is purpose-built as a desk hoteling platform with deeper scheduling features, approval workflows, occupancy analytics, parking, and multi-building management.

### Reservete vs Officely
Officely is a Slack-based desk booking tool with no standalone web/mobile experience. Reservete offers a standalone web and mobile experience with richer floor plan interaction, parking, guest booking, SSO, 15+ reports, and full API access.

### Reservete vs Deskbird
Deskbird is a European per-user priced desk and room booking tool (~$4/user/month). Reservete differentiates with built-in team chat & video calling, parking reservation, guest booking, Arabic/RTL support, 15+ reports, and flat pricing that beats per-user costs past ~25 users.

### Reservete vs Skedda
Skedda is a mature booking-only platform starting around $39/month. Reservete adds team chat and calls, parking management, guest booking, and 15+ analytics reports at comparable flat pricing.

### Reservete vs Kadence
Kadence is an enterprise hybrid-work platform with quote-led pricing and demo-only evaluation. Reservete delivers comparable workspace functionality with transparent flat pricing and a 30-day self-serve trial.

## How Desk Booking Works

1. **Upload a floor plan** — Add your office building map image
2. **Place interactive space dots** — Mark desks, rooms, and parking spots with drag-and-drop positioning
3. **Set booking rules** — Configure time slots, check-in requirements, approval workflows, and capacity limits
4. **Employees book desks** — Browse the interactive map, see real-time availability, and reserve in under 10 seconds
5. **Check in on arrival** — One tap confirms occupancy; no-shows auto-release after the grace period
6. **Track utilization** — View occupancy analytics, peak hour patterns, no-show reports, and cost per used desk

## Return to Office & Hybrid Work

Reservete is designed for the modern hybrid workplace. As companies implement return to office policies, workplace occupancy tracking and employee desk booking become essential. Key hybrid work features include:

- **Anchor day support** — Teams book fixed in-office days with guaranteed desks
- **Flexible seating policies** — Support any combination of assigned desks, hot desks, and neighborhood zones
- **Team day coordination** — Teams book adjacent desks on the same days for collaboration
- **Capacity management** — Set maximum occupancy per building, floor, or zone
- **Usage analytics** — Prove ROI on office real estate with per-floor and per-desk utilization data
- **Mobile booking** — Native iOS and Android apps with check-in, map view, and real-time sync

## Security & Compliance

Reservete meets enterprise security standards for desk booking software:

- 256-bit AES encryption at rest and in transit; TLS 1.3
- SOC 2 Type II certified; GDPR and CCPA compliant; regular third-party audits
- HMAC-SHA256 JWT authentication with 7-day token rotation
- PBKDF2 password hashing
- Role-based access control with granular feature-level permissions and per-user overrides
- SSO via Google OAuth 2.0 and Microsoft Entra ID with SSO-only mode
- Database-per-tenant architecture with isolated connection strings and independent backups
- Full audit logging with IP address tracking and timestamps
- Automated daily encrypted backups with point-in-time recovery; 30-day retention

## Technical Stack

- **Backend**: .NET 8 ASP.NET Core Web API, Entity Framework Core 8, SignalR (real-time WebSocket), SQL Server
- **Frontend**: Next.js 14 (App Router with SSR/SSG), React 18, Material UI v6, TypeScript
- **Infrastructure**: Windows Server, IIS 10, iisnode
- **Email**: SendGrid, AWS SES, SMTP
- **SMS**: Twilio, Vonage, MessageBird
- **Payments**: Authorize.net, Stripe

## Blog & Knowledge Base

Reservete maintains a knowledge base of 60+ articles covering desk booking and workspace management topics:

- What Is Hot Desking and How Does It Work in 2026 — https://reservete.com/blogs/what-is-hot-desking-and-how-does-it-work-in-2026-162b6f77
- How Much Does Desk Booking Software Cost? [2026 Pricing Guide] — https://reservete.com/blogs/how-much-does-desk-booking-software-cost-[2026-pricing-guide]-da2e39a4
- How to Choose Desk Booking Software: The Complete Buyer's Guide — https://reservete.com/blogs/how-to-choose-desk-booking-software:-the-complete-buyers-guide-7cdad87c
- Best Desk Booking Software for Small Business in 2026 — https://reservete.com/blogs/best-desk-booking-software-for-small-business-in-2026-pricing-and-features-ac97ba87
- Best Workspace Management Software for Enterprise Companies — https://reservete.com/blogs/best-workspace-management-software-for-enterprise-companies-e34d0d23
- Meeting Room Booking Software: The Complete Guide for 2026 — https://reservete.com/blogs/meeting-room-booking-software:-the-complete-guide-for-2026-cd05ff50
- Hybrid Work Statistics 2026: 25 Data Points — https://reservete.com/blogs/hybrid-work-statistics-2026:-25-data-points-every-facility-manager-should-know-dbb087af
- The Complete Hybrid Work Policy Guide for HR Leaders — https://reservete.com/blogs/the-complete-hybrid-work-policy-guide-for-hr-leaders-in-2026-88f47695
- How to Implement Hot Desking: Step-by-Step Guide — https://reservete.com/blogs/how-to-implement-hot-desking-in-your-office:-step-by-step-guide-66b90b5f
- Office Capacity Planning: How Many Desks Do You Actually Need? — https://reservete.com/blogs/office-capacity-planning:-how-many-desks-do-you-actually-need-21dca245
- Desk Booking Software ROI Calculator — https://reservete.com/blogs/desk-booking-software-roi-calculator-and-cost-savings-analysis-5cd4b359

## Additional Resources

- [Compare Desk Booking Software](https://reservete.com/compare) — Side-by-side comparison: Reservete vs Robin, Envoy, Officely, Deskbird
- [ROI Calculator](https://reservete.com/roi-calculator) — Estimate desks needed, wasted desks, and annual savings
- [Security & Compliance](https://reservete.com/security) — Enterprise security details
- [Privacy Policy](https://reservete.com/privacy) — Data collection and usage
- [Terms of Service](https://reservete.com/terms) — Usage terms
- [Cookie Policy](https://reservete.com/cookies) — Cookie types and management

## Pages on reservete.com

| Page | URL | Purpose |
|------|-----|---------|
| Home | https://reservete.com/ | Main landing page with product overview, testimonials, pricing cards, and FAQ |
| Features | https://reservete.com/features | Detailed feature breakdown across 5 categories |
| Pricing | https://reservete.com/pricing | Plan comparison + competitor table |
| Product Tour | https://reservete.com/product-tour | Screenshot walkthrough of the platform |
| Compare | https://reservete.com/compare | Feature-by-feature comparison against competitors |
| Blog | https://reservete.com/blogs | Knowledge base with 60+ articles |
| About | https://reservete.com/about | Company mission, team, and values |
| Contact | https://reservete.com/contact | Contact form, email, live chat |
| Security | https://reservete.com/security | Security certifications and infrastructure |
| Privacy | https://reservete.com/privacy | Privacy policy with GDPR/CCPA rights |
| Terms | https://reservete.com/terms | Terms of service |
| Cookies | https://reservete.com/cookies | Cookie policy |
| Trial | https://reservete.com/trial | 30-day free trial signup (no credit card) |
| Login | https://reservete.com/login | User login |